Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

A Kansas City restaurant is warning against violence after a customer threatened to kill staff, including a teen, over a ...

Amid intense criticism, AYANEO unveiled a new plan to enhance customer experiences and reduce shipping times for its gaming ...

Some customers may have gotten emails detailing those increases. For many, it's $4, but for a small number, it's $20. Here's ...

Based on this experience, I've developed a playbook that outlines five tactics for turning limits into accelerants for ...

Houston, Texas-based carrier Avelo Airlines announced this month that it will stop providing deportation flights for ...

Google launched a retail-focused Gemini AI suite enabling users to shop and access customer service within its app, ...

Discover how add-on sales boost revenue with examples and benefits. Learn strategies for maximizing profits through effective ...

For approximately 38,000 customer-owned water service lines whose materials remain unknown, CU crews will begin going door-to ...

Heating, ventilation, and air conditioning companies operate in a fast-moving service environment where timing, coordination, ...

Las Vegas restaurant Rachel's Kitchen uses AI assistant Ryan for phone orders, showing how businesses can integrate ...

A new service will allow Walmart shoppers to use Gemini to discover products, receive personalized recommendations, and ...