Did Salesforce’s (CRM) Small AI Revenue Base and Higher API Costs Just Recast Its Margin Story?

In early January 2026, Salesforce’s latest updates on its AI products, particularly Agentforce and Data 360, highlighted ...
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Pre-built AI agents are arriving. Integration is where most will fail

Dr Gulzar Singh explains why the real challenge begins once AI-agent systems move from demonstration into live production ...