Retail today runs on context: actual, in-the-moment understanding of where a shopper is, what they’re doing, and what they ...

Amanpal Dhupar, Head of Retail at Tredence is an experienced retail analytics and AI leader with over a decade of expertise ...

Abstract: This paper presents an AI-driven smart shopping cart system designed to enhance retail efficiency and customer experience through real-time data analytics and machine learning. Traditional ...

The transition from brick-and-mortar retail to digital ecommerce has generated a deluge of online customer engagement for businesses. With so much trackable information about your target audience on ...

Churn is more than outright defection; it can also include silent attrition, where customers remain nominally active but reduce engagement, spending, or product adoption. High churn rates erode ...

GeekWire chronicles the Pacific Northwest startup scene. Sign up for our weekly startup newsletter, and check out the GeekWire funding tracker and VC directory. by Taylor Soper on Nov 18, 2025 at 9:05 ...

Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

NEW BRITAIN, Conn. (WTNH) — A Meriden man was arrested in New Britain for his alleged involvement in stealing more than $135,000 worth of merchandise from home improvement retailers. Connecticut State ...

Despite shoppers’ concerns about rising costs, inflation and the government shutdown, retailers predict sales will increase as much as 4.2% over the holidays. By Kailyn Rhone Holiday shopping is ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how-to choose checklist. Predictive analytics tools are revolutionizing ...

Adobe is warning its Analytics customers that an ingestion bug caused data from some organizations to appear in the analytics instances of others for approximately one day. Adobe disclosed the issue ...

For a decade, marketing strategy was engineered to master Google’s “messy middle.” Today, the customer’s exploration and evaluation journey has migrated from the open web (PPC, Reddit, YouTube, ...