A restaurant in Missouri is warning against violence after they said a customer threatened to kill its staff, including a ...

I recently had the pleasure of two fantastic encounters with two companies’ customer service representatives. They were professional, patient, knowledgeable and helpful. This past year, I have had ...

Customer-Centric Approach Forthing’s customer service is designed to support users with inquiries and after-sales services. With a dedicated support team, customers can easily access information about ...

Some Solano County drivers have been quick to report frustration with the new express lanes on Interstate-80 that recently ...

First DVC company in the world to introduce a new platform feature brings sign language AI into large-scale, real-world customer service By integrating sign language AI as a native part of our ...

Fraud is being driven by AI. Today, scammers are able to create highly personalised and convincing fraudulent schemes, ...

Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...

Insure.com reports that the best auto insurance for 2026 includes Travelers, GEICO, and Nationwide, with premiums varying ...

Chargebacks erode margins, increase processor scrutiny, and introduce friction. Learn about chargeback management best ...

Crypto wallet company Ledger SAS confirmed today a data breach to a third-party leaked customer data, including names and ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

It’s no secret that Instacart is an excellent service when everything works as it’s supposed to. But sometimes, issues can arise, and you may need to contact Instacart customer service. Instacart ...