Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

Some customers may have gotten emails detailing those increases. For many, it's $4, but for a small number, it's $20. Here's ...

For approximately 38,000 customer-owned water service lines whose materials remain unknown, CU crews will begin going door-to ...

The Department for Work and Pensions is set to contact people with Child Maintenance Service complaints within 15 days, a ...

Lloyds Bank has issued a response after customers reported that a promised £200 switching bonus failed to appear in their ...

Disabled online fashion shoppers face inaccessible deliveries and unfair return fees, a Which? mystery shop investigation ...

The service has come under the spotlight in Parliament, with a DWP minister acknowledging there have been issues ...

She managed to gain brief access to her Instagram account, but before her eyes, she was watching someone message Meta's ...

Diel-Jerue adopts Qued’s AI voice scheduling, automating over 90% of eligible appointment calls. BROADLANDS, Va., Jan. 12, ...

Child maintenance is defined as "regular financial support paid to the parent with the main day-to-day care of the child by ...

You just signed the lease on a new office. It’s in a great location, and you got a good deal. But on moving day, you find out ...

You’ve been waiting days for your car parts. They finally arrive, you tear open the box, and... they’re the wrong ones. The ...