Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

A woman’s story about being asked an unexpected question during a job interview has gone viral on social media, sparking discussion about honesty, self-awareness, and workplace values. The post, ...

The singer pushed back firmly on a fan theory about her career and Travis Kelce. By James Hibberd Writer-at-Large Taylor Swift is clearly not a fan of a certain online theory about how getting married ...

'After the Hunt' costars Ayo Edebiri, Julia Roberts and Andrew Garfield appeared stunned in the cringeworthy moment shared across social media An interview by Italian outlet ArtsLife Tv went viral for ...

A career coach's blunt take on how to answer one of the most common job interview questions has drawn millions of views—and a flurry of diverse opinions—after going viral on TikTok. Anna Papalia, a ...

You only get one chance to make a first impression, as the saying goes, and there's no situation where that's more important than job interviews. We all take great care to make sure we're dressed and ...

Secret Service agents interviewed former FBI director James Comey on Friday regarding his “8647” social media post that administration officials called a death threat against President Trump and Comey ...

President Donald Trump knocked what he called a "stupid question" from ABC News' Terry Moran about his confidence in Secretary of Defense Pete Hegseth. During a sit-down primetime interview marking ...

CBS aired two different answers to the same question in its "60 Minutes" interview with Vice President Kamala Harris, replacing a clip from the Democratic nominee that aired on "Face the Nation" ...

All in on AI is a series featuring interviews from Microsoft executives across the company about what transforming work with AI means to their teams. Through these conversations, we’ll highlight the ...