Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

Why aren’t people installing iOS 26? The short answer is “Liquid Glass,” since the new design language has been so widely vilified that Apple was forced into an uncharacteristic backtrack to let ...

You don't want to be that person, the one who is rude to their server. From dining and dashing to leaving a mess, avoid these ...

I asked my MIT class to consider why some of the advances that MIT Technology Review’s journalists thought would change our ...