More governments are rolling out chatbots in schools. Some experts warn the tools could erode teaching and learning.

Investors bet heavily on advancing AI efforts in the past year but '26 may prove out whether it was a factor of prescience or ...

Teen use of AI chatbots is growing, and psychologists worry it's affecting their social development and mental health.

A pair of studies published in 'Nature' and 'Science' both point to the perils of chatbots. Readers are advised to use new ...

Silverback AI Chatbot has announced ongoing development and refinement of its AI Assistant feature, reflecting significant shifts in how organizations manage digital communication, user interaction, ...

Why it matters: Generative AI chatbots are a growing part of life for American teens. A survey by the Pew Research Center ...

Prompts: A prompt is simply what you type into an AI chatbot. You can just chat normally, like you would to a friend. But ...

In today’s fast-paced digital world, customers expect instant answers, personalized interactions, and 24/7 availability. Waiting on hold ...

Aliza Chasan is a Digital Content Producer for "60 Minutes" and CBSNews.com. She has previously written for outlets including PIX11 News, The New York Daily News, Inside Edition and DNAinfo. Aliza ...

This week on 60 Minutes, correspondent Sharyn Alfonsi reported on the growing concerns surrounding Character AI, an app and website that allows users to interact with AI-generated chatbots, some of ...

Chatbots once symbolized digital transformation — those polite text boxes on corporate websites and service portals promised to make support smarter and cheaper. The addition of generative AI (genAI) ...

Psychologists and technologists see them as the future of therapy. The Food and Drug Administration is exploring whether to regulate them as medical devices. Psychologists and technologists see them ...