The City of Jonesboro E-911 center will implement a new AI tool to help answer non-emergency calls, officials said.

NEED TO KNOWIn one call made by Spencer Tepe's friend Alex Ditty, he says he could see a body off of the bed Ditty was among ...

Calling emergency services isn’t one of those things most folks do regularly, and it’s not like it’s possible to just ...

The racing world is still reeling, the wounds still fresh, and today, they just got a little deeper. We now have a clearer, ...

First responders around the state have a new advantage when responding to emergencies, thanks to upgrades happening to ...

Authorities in Ohio are searching for video evidence that may lead to the identification of whoever killed a dentist and his ...

That question can be answered in dozens of harrowing ways. Perhaps there’s someone breaking into your home, maybe you were ...

Nikki Martin is a six-year veteran 911 dispatcher for the Lane County Sheriff's Office who works holidays. Dispatchers handle ...

“They’re running red lights all over Charlotte,” one woman told 911. “This guy’s walking up to me. I don’t have to roll my window down, do I?” another asked moments before a federal agent could be ...

Danny Rose was born to work in emergency services. As a young boy growing up in Middletown, Rose always watched the 1970s popular TV shows, “Emergency!” and “Adam-12.” He turned that childhood ...

PHOENIX (AZFamily) — Starting on Monday, 911 callers in Phoenix will hear a new option when calling in an emergency. Phoenix 911 operators on emergency and non-emergency lines will start asking “Do ...