Dave’s Hot Chicken has been one of the breakout restaurant stories of the past decade, growing from a $900 parking lot pop-up in East Hollywood to a fast-casual chain with more than 300 locations, ...

Over the past decade, restaurant reservation technology has largely been defined by incremental improvements to digital booking interfaces and marketplace reach. Phone calls, while still a major ...

In recent months, Toast has been quietly but deliberately reshaping how it positions its platform in the increasingly competitive restaurant technology market. While the company did not announce a ...

There’s bad publicity, and then there’s what’s happening right now to restaurants on Google Maps: a wave of fake one-star reviews that goes beyond unfair feedback and straight into extortion territory ...

The AI Agent Library connects to Deliverect’s MCP servers and n8n’s no-code automation engine, enabling restaurants to act on real-time data from their POS, delivery partners, CRM systems and ...

DoorDash is testing a new approach to restaurant discovery that leans heavily on generative AI, social signals, and contextual search. The delivery platform has confirmed it is piloting Zesty, a ...

For much of the past decade, restaurant technology strategy has followed a familiar trajectory: digitize everything possible. Mobile ordering, self-service kiosks, QR codes, AI-driven recommendations ...

A cold meal or late handoff can erase weeks of good service in a single moment, and the restaurant shoulders that reaction even when the mistake happened somewhere along the courier path. Guests ...

Tempo uses real-time dining flow data to guide servers and managers through every key service moment, from first seat to final bill, ensuring every guest experience unfolds at the perfect rhythm.

Culver’s has launched its first nationwide loyalty program, dubbed Delicious Rewards, marking a notable shift in how the fast-casual chain is using technology to engage guests and collect customer ...

Findings will inform an upcoming research report examining the role of AI-driven insights, real-time cost intelligence, automated forecasting, and modern marketing and loyalty capabilities in helping ...

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