Sears accepts payment for installation but leaves the washer job unfinished. The company ignores refund requests, showing how communication quickly collapses. Escalate your complaint with proven steps ...

Sears Holdings Corp. will no longer sell Whirlpool Corp. appliances after a pricing dispute and changing market dynamics fractured a partnership that stretched back more than a century. The struggling ...

When Danny Gardner cancels his Sears Master Protection, a representative tells him to be patient and that the bank is slow to process refunds. But it’s been four months. QUESTION: I’m trying to get a ...