Sears - once known for quality products and service - is struggling with dissatisfied customers who complain about almost-new appliances that cease to work, weeks waiting for repairs and repairmen who ...
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Arun Arora, President of Sears Home Services & Home Appliances; Heidi Robinson, VP, Digital Customer Service at Sears Home Services; and Ian Clarkson, Head of Product and Technology at Sears Home ...
CHICAGO (CBS) -- The Sears bankruptcy is making a lot of customers nervous. They're worried warranties and gift cards are worthless and pending refunds won't be paid. CBS 2 Investigator Dorothy Tucker ...
When you buy something from a retailer's website, it's natural to assume the retailer will also take responsibility for the customer service and returns. But one Sacramento, Calif., woman recently ...
(Reuters) - Sandy Hetrick drove 15 miles from her home to a Sears in Media, Pennsylvania on Wednesday to buy folding chairs and clothes. Her local Sears in Wilmington, Delaware, the 54-year-old ...
A home warranty is the best way to protect the systems and appliances you use every day. Depending on the plan you choose, your home warranty covers damage to your kitchen appliances, HVAC, septic ...
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