A fully managed AI Agents Business Portal centralizes lead capture, unified inbox, CRM, automation, and reporting, so ...

Discover how adaptive selling tailors your sales strategy to customer needs, enhancing client relationships and boosting business success through customization.

Salesforce has launched an “AI Fluency Playbook”, based on its own workforce’s experience, aimed at guiding customers on AI ...

Industry-specific cloud platforms bring proactive, orchestrated agentic AI to every commerce moment PALO ALTO, Calif., Jan. 08, 2026 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today introduced Customer ...

According to a new survey by Salesforce, consumers spent a record-breaking $1.29 trillion globally, and $294 billion in the U ...

Discover nine essential ways AI helps financial advisors enhance client services, optimize portfolios, assess risks, and streamline operations effectively.

“Extending HandyDART hours and advancing a new online booking tool are huge steps forward in our Customer-First Plan, which ...

Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...

Chargebacks erode margins, increase processor scrutiny, and introduce friction. Learn about chargeback management best ...

Leading teams in 2025 didn't chase quick wins; they invested in human-centric design, clean data, and iterative innovation to deliver measurable outcomes.

Maryland will use $2.6 million in grants to pilot AI tools aimed at improving access to SNAP, Medicaid and unemployment ...

Abstract: Sentiment analysis is a crucial technique in electronic commerce as it enables businesses to understand customer opinions and emotions about products or services. By analyzing customer ...