Chargebacks erode margins, increase processor scrutiny, and introduce friction. Learn about chargeback management best ...

A focus on transparency and automation, with live support for stressful situations, can help craft a great returns experience ...

Indore (Madhya pradesh): A new study by IIM Indore faculty member Prof Manoj Motiani revealed that customer-centric ...

The restaurant industry continues to evolve. Here are several of the biggest sit-down restaurant changes coming in 2026.

If you rely on postmarks when casting your ballot, filing your taxes or paying bills, a new US Postal Service rule makes it clear that you should plan ahead.

This article explains how misclassifying making charges as goods leads to GST short payment and highlights the correct legal ...

AG Mortgage Bank is raising N10bn in debt/equity funding to expand its operations and deliver efficient, eco-friendly mortgage ...

Healthguard Distribution, the fully-fledged pharmacy distribution arm of Sunshine Holdings PLC, recently obtained both the ...

I lied repeatedly throughout my online application for a GLP-1 medication, convinced that - at some point - I would be face a ...

Most people are familiar with at least the name "Whole Foods," but few know just how influential, and infamous, it's been ...

As the century-old mantra falls into obscurity, CX leaders contend with nuance and the true range of customer behavior.

These ChatGPT prompts translate Deepak Chopra's spiritual laws into concrete business strategy for founders who want results, ...