Cell phone video captures the moment a customer allegedly assaulted a Pizza Hut employee in November. FEDERAL WAY, Wash. — A ...

The Atlanta Falcons have requested to speak with Chicago Bears assistant general manager Ian Cunningham for their vacant general manager position.

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer Intent, and Customer Knowledge Management agents.

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement Center ...

Two new products developed in-house, two new bundles of existing apps, and free access to its Rovo AI agent — Atlassian has plenty of product news as the first full day of its Team '25 conference ...

Landing the project management job of your dreams starts long before the interview. But knowing how to manage projects isn’t quite enough (I wish it were that easy) to get you hired. Hiring managers ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

A compelling customer service resume summary can be the difference between landing an interview or being overlooked by hiring managers. For professionals aspiring to six-figure roles in customer ...

Starlink Finally Opens Customer Service Phone Number for US, Canada Although still in trial mode, the official hotline is designed to address any connection issues that pop up for Starlink subscribers ...