Business insurance is critical – and complex. Learn how to vet a reputable broker who can help you decide which risks to ...

Progressive Takes Top Honors in Keynova Group's Semi-Annual Online Insurance Scorecard WILMINGTON, Del., /PRNewswire/ -- Keynova Group, the principal competitive intelligence source for digital ...

Objections in life insurance aren't a dead end - they're an opportunity to build lifelong client relationships ...

AI agents can reason through complex questions, understand intent, communicate naturally, and handle tasks that used to ...

For the past decade, customer journey design has assumed one thing: the customer is human. A real person. Messy. Emotional. Overloaded. Someone who needs clarity, reassurance, and a sense of progress ...

Many have negative associations when it comes to customer service provided by artificial intelligence, but Chetan Dube insists it can be done right. The 59-year-old billionaire AI pioneer is the CEO ...

Somil Gupta is the Head of AI & Infrastructure at Broccoli AI, a Y Combinator-backed company building voice agents for the trades industry. The home services industry, including trades like HVAC, ...