After ChatGPT dominated the early chatbot market, Google staged a comeback with a powerful AI model. It also launched the ...

Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...

More governments are rolling out chatbots in schools. Some experts warn the tools could erode teaching and learning.

Investors bet heavily on advancing AI efforts in the past year but '26 may prove out whether it was a factor of prescience or ...

Teen use of AI chatbots is growing, and psychologists worry it's affecting their social development and mental health.

A pair of studies published in 'Nature' and 'Science' both point to the perils of chatbots. Readers are advised to use new ...

Silverback AI Chatbot has announced ongoing development and refinement of its AI Assistant feature, reflecting significant shifts in how organizations manage digital communication, user interaction, ...

Why it matters: Generative AI chatbots are a growing part of life for American teens. A survey by the Pew Research Center ...

Prompts: A prompt is simply what you type into an AI chatbot. You can just chat normally, like you would to a friend. But ...

In today’s fast-paced digital world, customers expect instant answers, personalized interactions, and 24/7 availability. Waiting on hold ...

Silverback AI Chatbot has announced ongoing advancements to its AI chatbot system, reflecting broader shifts in how organizations manage digital communication, user interaction, and automated ...

Abstract: Teams often require chatbots that integrate with business systems; however, existing options involve trade-offs: hosted platforms enable quick setup but ...