In addition to asking workers how they feel about and use AI in the workplace generally, we asked a series of questions specifically about workplace use of AI chatbots – such as ChatGPT, Gemini or ...

Artificial intelligence chatbots are shaking up the way we use the internet, altering the search-for-clicks bargain that has shaped the landscape of the web for decades. Companies are scrambling to ...

Exploring how chatbots shape consumer interaction will give businesses valuable insight into the best ways to deploy new AI technologies. This includes other formats as well, such as voice clones.

Anthropic released the underlying system prompts that control their Claude chatbot’s responses, showing how they are tuned to be engaging to humans with encouraging and judgment-free dialog that ...

Postdoctoral Researcher, Cluster of Excellence "Machine Learning", University of Tübingen AI chatbots have already become embedded into some people’s lives, but how many really know how they work? Did ...

We’re starting to get a better sense of how chatbots are affecting us—but there’s still a lot we don’t know. OpenAI says over 400 million people use ChatGPT every week. But how does interacting with ...

Forbes contributors publish independent expert analyses and insights. An HBS Executive Fellow, Paul Baier writes about enterprise AI. Generative AI is transforming the workplace, providing employees ...

Chatbots once symbolized digital transformation — those polite text boxes on corporate websites and service portals promised to make support smarter and cheaper. The addition of generative AI (genAI) ...

Therapy chatbots powered by large language models may stigmatize users with mental health conditions and otherwise respond inappropriately or even dangerously, according to researchers at Stanford ...

Katelyn is a writer with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

Large language models (LLMs) like ChatGPT challenge psychological researchers to explore how their “minds” work. In previous posts, I described how ChatGPT admitted to having the capacity to ...

Teen use of AI chatbots is growing, and psychologists worry it's affecting their social development and mental health. Here's ...