James Loffler is the President of Loffler Companies, a leader in business technology services and solutions across the Upper Midwest. In the dynamic landscape of business and office technology, the ...
Concept image for illustration of Key Customer Assessment Indicator or KPI. The CEO took the stage as the first PowerPoint slide appeared on the giant screen. "I am happy to announce we just received ...
Their service ratings are taking off. According to JD Power’s 2025 North American Airline Satisfaction Study, overall passenger satisfaction is up six points from 2024 — and three airlines reigned ...
Sentiment analysis enables brands to more fully understand what their customers are saying, as well as the emotional state and meaning behind their words. When used by customer service agents, ...
Faster self-service shopping. Self-service kiosks and checkouts powered by computer vision offer personalized, faster shopping. Imagine a store where shelves are never empty, checkout lines are a ...
You need to capture customer feedback and input. So, one of the most logical steps is to create a customer survey. But, as you start, it’s hard to know where to focus. Should you ask about experience, ...
Customer satisfaction with US airlines increased slightly year over year according to American Customer Satisfaction Index's latest travel study. Customers reported being happier with things like food ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback