Shopify is planning a reorg of its Support division, sparking concerns about potential job cuts. Support director David Kohl said in a post that the company had seen success in its AI experiments. The ...

Shopify beta-launched an AI assistant for its help center. It can answer questions about getting started on Shopify and running an online store. It's the latest in a series of AI tools Shopify has ...

Is there a leadership craft that can help employees feel fully empowered in a remote or hybrid work setting? As companies remain split between in-person and dislocated work and employees expect ...

Here’s hoping the retailers offering tasty Cyber Monday deals that caught your eye aren’t having trouble with Shopify. The ecommerce platform is experiencing some issues. According to a support page, ...

Shopify experienced a major login outage on one of the peak shopping days of the holiday season. The outage left merchants unable to access their dashboards, POS systems, mobile apps, or even reach ...

Shopify’s (NYSE:SHOP) support division has reportedly undergone another round of layoffs as the e-commerce platform is said to have reduced its staff by at least another 12 employees, according to ...