Returns are devastating retailers. In 2024, it was estimated that returns amounted to over $685 billion in lost revenue in the U.S. alone. That’s not just a logistics problem; it’s a significant ...

Forbes contributors publish independent expert analyses and insights. Shelley E. Kohan covers the retail industry and is based in New York. Happy Returns has automated the returns process in its ...

Online shopping has transformed how we buy everything from clothes to electronics, but dealing with returns can still feel like navigating a maze of policies and procedures. With return rates for ...

While Everlane has been working with Happy Returns on the logistics of returns for nearly a decade and has taken advantage of Happy Returns’ array of anti-fraud solutions, the retailer had become ...

How well brands manage returns can make or break the customer experience. Smart returns platform Returnly released its first consumer behavior study on Wednesday, focusing on shoppers’ behaviors at ...

No matter the size of a business, having a solid returns management strategy is crucial for maintaining customer satisfaction and operational efficiency. Effective returns management helps businesses ...

From Amazon’s flexible drop‑off options to Zenni’s defined refund and credit windows, return policies are a key part of online shopping satisfaction. In 2026, loyalty programs are also focusing on ...

View post: This Legendary Rocker Refuses To Acknowledge His First Hit Song Over the years, Amazon has become notorious for its convenient returns process, allowing free returns on most products and ...

Nearly half of shoppers say they've committed some form of return fraud, and now some companies are deploying artificial intelligence to crack down. A new survey conducted by the National Retail ...

Artificial intelligence isn’t just reshaping corporate America – it could also change how companies hire seasonal workers. ReverseLogix CEO Gaurav Saran is helping a growing list of retailers make ...

$3.2M Round Brings Total Funding to $13M as Capital-Efficient Platform Scales to $1B in Inventory Value Processed Across Three Continents DENVER, April 07, 2026--(BUSINESS WIRE)--Two Boxes, an ...