As Safaricom customers use the M-PESA platform for daily transactions, errors can occasionally occur. A user may accidentally send money to the wrong recipient, pay into an incorrect paybill or till ...

In 2017, Safaricom Chief Executive Bob Collymore sought to defend the company’s growth ambitions against a growing call to split the firm by hiving off M-Pesa from the rest of the business. During an ...

M-Pesa is dominating Kenya but why are international competitors not attacking them? Turns out it is better to partner with them. A staggering 59% of Kenya’s GDP flows through M-PESA, the country’s ...

Safaricom CEO Peter Ndegwa, Kodris Africa Chairman and Founder Mwaniki Munuhe and Safaricom Acting Chief of Financial Services Boniface Mungania shortly after launch of M-pesa Go in partnership with ...