Salesforce is cutting jobs and reducing its reliance on large language models due to trust issues in generative AI, shifting ...

Salesforce added 6,000 Agentforce customers in one quarter, hitting $540M in revenue—challenging the AI bubble narrative with ...

This as-told-to essay is based on a conversation with Joey Monroe, a 34-year-old AI strategy advisor based in Oklahoma City. The following has been edited for length and clarity. I'm a senior ...

Entire Productions, an event planning company based in San Francisco—and five-time Inc. 5000-honoree—exemplifies the kind of creative problem solving that sales teams need today in order to stay ...

Good morning, everyone. Welcome to our session today, a topic that all of us can perhaps relate to as employees. Employee Support is Broken - Here's How to Fix It with AI. So in our session today, ...

Salesforce is reducing its reliance on generative AI. The company faced reliability problems with large language models.

Salesforce is scaling back its use of generative AI after facing reliability challenges. The shift highlights growing ...

As 50,000 attendees descend on Salesforce's Dreamforce conference this week, the enterprise software giant is making its most aggressive bet yet on artificial intelligence agents, positioning itself ...

Salesforce research into how CIOs are using agentic AI has found the technology to be making their roles more strategic than ever within their businesses. The customer relationship management (CRM) ...

As AI use becomes nearly universal, the data centers that house the servers powering those applications have emerged as today's biggest sustainability problem. These servers use large amounts of ...