New analytics tools help one insurance company pair its customers with the best call center representative for their needs, providing better service and retaining clients. There’s no shortage of ...
SUNNYVALE, Calif.--(BUSINESS WIRE)--Juniper Networks® (NYSE:JNPR), a leader in secure, AI-Native Networking, today announced several new and unique enhancements to its data center assurance ...
ALBANY, Ore., Dec. 3 /PRNewswire-FirstCall/ -- Assurant Solutions, a leading global provider of extended service contracts and protection programs, today announced ...
Today quality of service must be measured across networks — regardless of infrastructure, device, or location. The explosion of data related to network health and performance is already offering ...
TAIPEI, Nov. 4, 2025 /PRNewswire/ -- Taiwan's leading software provider TPIsoftware (TPEx: 7781) today launched new generative AI (GenAI) solutions: SysTalk.Audit, a contact center quality assurance ...
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